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Contacting Support

Contact Support

To contact support, we made a table for you to lessen our time explaining stuff.

Chat Description Link
Federation Support Chat The official feeration support chat of the Pins team. Recommended for FedBan appeals across our network. https://t.me/ThePinsTeam_FedSupport
Pool of Elon Musk Scam Reports Chat The right place to dump reports to get banned across our network. https://t.me/FedbanRequestDumpingHub
SpamWatch Support Because our federation is proud subfed of SpamWatch, bans from there can also catch to our federation without human intervention. 1 https://t.me/SpamWatchSupport
Sibyl System • Public Safety Bureau 1 Because our federation is an subfed of Sibyl System, bans from there can also catch to our federation without human intervention. https://t.me/PublicSafetyBureau
SpamBlockers / Graveyard Dwellers https://t.me/GraveyardDwellers / https://t.me/SpamBlockers

The Federation Staffs

Federation Admins and the Community Hubs Network board memebers with an Telegram account

Name Telegram Username PMs Friendly? Is Active? Part of the fed?
The Pins Team (generic) @ThePinsTeam Depends on who's using it, mostly Andrei Jiroh. null Yes
The Pins Team Support (generic) @ThePinsTeamSupport Depends on who's using it, mostly Andrei Jiroh. Only on support requests Yes
Andrei Jiroh @AJHalili2006 / @MidoriyaLeftTheGroup / @GildedWithGold No yes Yes
‌Zulkarnain ‌K. @LouCypher We don't know yes
Watzon @watzon No, you'll get blocked. yes
Sung Jin Woo™ 宋・ジヌ @dank_as_fuck No. no Yes, but currently reserved.
Robby O'Connor @robbyoconnor No no Yes, but currently reserved.

Rules

  • Read our General Rules first. They are still applied in Federation Support, because it was managed by the Pins team.
  • No asking for unbans every day. If you ask for a unban everyday, we'll temporarily mute you. If you still doing that, we'll make your ban unappealable.
  • No deleting / editing out your messages. Context in discussions is important.
  • Swearing is also not allowed. Our moderation bot will warn about that automatically.
  • Check your ban reason before appealing. We'll review your request on a case-on-case basis.

  1. In rare cases, we might pull them to our fed and simply prefixing the reason with [FLAGGED IN <INSERT FED/ANTISPAM SERVICE HERE>] (or [BLACKLISTED IN SPAM PROTECTION] for SP cases).